
DaySmart Vet Review
DaySmart Vet (formerly Vetter Software) is a cloud-based veterinary practice management system with scheduling, collaborative medical records, billing, inventory, two-way texting and a client app, from $123 a month with 24/7 support.
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The verdict
DaySmart Vet reviews make it one of the best-value cloud practice management systems for small and growing veterinary practices, holding 4.6 out of 5 on Capterra from close to 300 reviews with 94 percent positive sentiment. Formerly Vetter Software and owned by DaySmart Software since 2021, it runs scheduling, boarding, collaborative cloud medical records, billing, inventory and reminders in one browser-based system, with built-in two-way texting, the PetCare client app, Daisy Voice AI for SOAP notes and 24/7 support. Pricing starts at $123 a month with free data migration. The catches are fewer advanced clinical features, reporting and refund limits, occasional reminder reliability issues and no free trial. For small, mobile and new practices it is hard to beat; specialty and large hospitals should compare ezyVet, Shepherd and Digitail.
DaySmart Vet at a glance
| Vendor | DaySmart Software | Category | Veterinary practice management (PIMS) |
|---|---|---|---|
| Best for | small and growing practices that want easy, affordable cloud software | Starting price | From $123/mo |
| Free trial | Demo only | Free plan | No |
| User rating | 4.6/5 (292 reviews) | Our score | 8.2/10 |
| Deployment | Cloud, browser-based | Founded | 2011 (as Vetter) |
| Headquarters | Ann Arbor, Michigan | Users | 2,500+ practices |
See DaySmart Vet in action
A quick look at the interface, so you know what you are getting before the trial.
What DaySmart Vet does
The areas we lean on most in daily use, and how DaySmart Vet handles each.
Scheduling & online booking
Color-coded scheduling by appointment type and provider, online booking, plus boarding, census and treatment views.
Collaborative medical records
Several staff can work in a chart at once, with SOAP notes saving to the cloud as they type.
Daisy Voice AI
Built-in AI turns spoken notes into SOAP records as an add-on, alongside third-party AI scribes.
Billing & payments
Invoice by email or text and take integrated card payments online or in person.
Two-way texting & reminders
Texting, email and automated reminders are built in instead of sold as a separate tool.
PetCare client app
A client-facing mobile app for booking, records and updates.
Inventory management
Track stock levels and keep supplies and medications under control.
Integrations & migration
40+ integrations and free data migration to lower the cost of switching.
How DaySmart Vet works day to day
DaySmart Vet is a cloud-based veterinary practice management system built for small and growing practices that want one easy platform without a server in the closet. It started life in 2011 as Vetter Software, founded by Sagi Solomon in Redwood City, California, and was acquired in February 2021 by DaySmart Software of Ann Arbor, Michigan, which rebranded it DaySmart Vet. Today the company says it supports more than 2,500 practices and 21,000 users, and across DaySmart Vet reviews it holds a 4.6 out of 5 on Capterra from close to 300 verified reviews, with 94 percent positive sentiment, ease of use at 4.6 and customer service at 4.7.
The pitch is one connected flow from appointment to exam to payment. DaySmart Vet software brings scheduling and online booking, medical records, billing and payments, inventory, reminders and client communication into a single system, so staff are not re-entering the same information in separate tools. Because it is browser-based, the team can run the practice from any device with a stable internet connection, updates ship automatically, and there is no server maintenance or Windows patch weekend to plan around.
Clinically, DaySmart Vet covers what most general practices need day to day. For patient care, DaySmart Vet software keeps each patient record, appointment history and treatment plan together, so the team spends its time on care rather than paperwork. Medical records support real-time collaboration, so several staff members can work in a chart at once while SOAP notes save to the cloud as they type. Patient records pull vaccines and due dates, weight and vitals, documents, wellness plans and tasks onto one screen, and the schedule handles appointments, boarding, census and treatment views. For documentation speed, Daisy Voice, the built-in AI, turns spoken notes into SOAP records as an add-on, and DaySmart Vet also connects to third-party AI scribes such as ScribbleVet and HappyDoc.
Client communication is a genuine strength. Two-way texting, email and automated reminders are built in rather than sold as a separate product, and the PetCare mobile app gives clients booking, records and updates on their phone. Integrated payments let the front desk invoice by email or text and take card payments online or in person, while inventory management helps the practice keep stock levels under control. DaySmart Vet lists more than 40 integrations and includes free data migration, which lowers the cost of switching from an older system.
The honest trade-offs come through in the detail of DaySmart Vet reviews. It is easy to learn and quick to teach, but it has fewer advanced clinical features than heavier hospital systems, so specialty, referral and large multi-doctor hospitals may outgrow it. Reviewers mention reporting and refund limitations in billing, a wish for better search and certificate editing in patient records, limits in online booking and continuity of care, and requests for better account merging and co-owner management. Some report occasional reliability issues with automated reminders, and a minority describe long support wait times, even though support is rated highly overall and is available 24/7 by chat, email and phone.
Pricing is one of the clearer stories in this category. DaySmart Vet pricing starts at 123 dollars a month on its own pricing page, with plans scaling by the number of users, and third-party roundups report figures in the range of roughly 565 to 665 dollars a month for 20 users. Capterra lists a starting figure of 116 dollars a month, which likely reflects an older plan, and notes there is no free trial or free version, so expect a demo rather than a self-serve trial. The price includes anywhere access, product updates, 24/7 support and client communication tools, while Daisy Voice AI and integrated payments are add-ons to budget for.
If DaySmart Vet is not the right fit, the closest DaySmart Vet alternatives are other cloud-native systems. Shepherd and Digitail suit practices that want deeper clinical workflows, ezyVet scales further for multi-site and specialty hospitals, and Covetrus Pulse fits practices already on the Covetrus suite. Capterra lists Shepherd from about 299 dollars, Digitail from about 289 and ezyVet from about 260.50 per user per month, so DaySmart Vet is usually the lower-cost option. Practices that prefer a server they control should compare it with Covetrus Avimark instead.
Across DaySmart Vet reviews the verdict is consistent: for a small or growing general practice, a mobile or house-call vet, or a new clinic that wants affordable, easy cloud practice management with built-in texting, a client app and round-the-clock support, DaySmart Vet is one of the best-value choices available. Larger and specialty hospitals that need advanced clinical depth and reporting should shortlist ezyVet, Shepherd or Digitail alongside it.
DaySmart Vet pros and cons
Pros
- Strong value: plans from $123 a month, usually below ezyVet, Shepherd and Digitail
- Truly cloud based: any device, automatic updates, no server to maintain
- Built-in two-way texting, email reminders and the PetCare client app
- Collaborative medical records with SOAP notes that save to the cloud in real time
- 24/7 support by chat, email and phone; customer service rated 4.7 on Capterra
- Free data migration and 40+ integrations, including AI scribes
Cons
- Fewer advanced clinical features than heavier hospital systems
- Reviewers cite reporting and refund limitations in billing
- Requests for better search, certificate editing and account merging
- Some reports of reminder reliability issues and long support waits
- No free trial or free version; Daisy Voice AI and payments are add-ons
- Needs a stable internet connection to work
Who should use DaySmart Vet, and who should skip it
A great fit if you
- You run a small or growing general practice
- You are a mobile, house-call or concierge vet
- You are opening a new clinic and want no server
- You want texting and a client app built in
- You want transparent, affordable pricing and 24/7 support
Look elsewhere if you
- You run a specialty, referral or large hospital needing deep clinical tools (compare ezyVet or Shepherd)
- You rely on advanced reporting and analytics
- You want a free trial before talking to sales
- You prefer an on-premise server you control (compare Avimark)
Is DaySmart Vet right for your practice?
Here is how DaySmart Vet fits each type of practice, and what to check for yours.
DaySmart Vet for Small animal general practice
Single and multi-doctor general practices run scheduling, records, billing and reminders in one cloud system.
DaySmart Vet for Mobile & house-call vets
Browser access on any device and cloud records suit vets who work on the road.
DaySmart Vet for New clinics
No server, free data migration and published pricing make it an easy first PIMS.
DaySmart Vet for Boarding & wellness
Boarding, census and wellness plan tools sit alongside medical appointments.
DaySmart Vet for Growing practices
Practices adding doctors scale by users without changing systems.
DaySmart Vet scorecard
How DaySmart Vet scored across our rubric. Every tool is measured on the same areas.
DaySmart Vet pricing and plans
Real starting prices, dated and re-checked each pass. DaySmart Vet pricing starts at $123 a month on its official pricing page, scaling with the number of users; third-party roundups report roughly $565 to $665 a month for 20 users. Capterra lists $116 a month, likely an older plan. There is no free trial or free version. Pricing includes anywhere access, updates, 24/7 support, client communication and free data migration; Daisy Voice AI and integrated payments are add-ons.
DaySmart Vet integrations
Tools DaySmart Vet connects with out of the box, so it fits the stack you already run.
Support, training and deployment
How you can reach the DaySmart Vet team, how they onboard you, and where it runs.
Support
- 24/7 phone
- 24/7 chat
- 24/7 email
- Knowledge Base
Training
- Onboarding
- Documentation
- Videos
Deployment
- Cloud, SaaS, Web-Based
- Any device with a browser
- PetCare client app
Typical customers
- Small practices
- Mobile and house-call vets
- Growing multi-doctor practices
DaySmart Vet alternatives
If DaySmart Vet is not the fit, these are the closest tools we rank, in order.
DaySmart VetHow to test DaySmart Vet before you commit
Every tool demos well. These are the checks that actually tell you whether DaySmart Vet fits your practice, while the free trial is still running.
Run a real appointment end to end
- Use your own templates and one of your busiest appointment or session types
- Test it on the devices your staff actually use, not a demo laptop
- Move the result into the system you already use and time every step
- Add a second user and watch how the per-seat price moves
Watch for the catch
- Usage caps, credits or add-on fees that only show up on the invoice
- Features quietly locked to a higher tier than the one you tried
- Onboarding or data import sold as a paid add-on
- How hard it is to export your data if you decide to leave
DaySmart Vet FAQ
How much does DaySmart Vet cost?
DaySmart Vet pricing starts at $123 a month on its official pricing page and scales with the number of users. Third-party roundups report roughly $565 to $665 a month for 20 users, which is best treated as indicative. Pricing includes cloud access, updates, 24/7 support, client communication and free data migration, while Daisy Voice AI and integrated payments are add-ons. There is no free trial or free version.
What do DaySmart Vet reviews say?
DaySmart Vet holds a 4.6 out of 5 on Capterra from close to 300 reviews, with 94 percent positive sentiment, ease of use at 4.6 and customer service at 4.7. Users praise how easy it is to learn, the built-in texting and the support team. The most common complaints are fewer advanced clinical features, reporting and refund limitations, search and account-merging gaps, and occasional reminder reliability issues.
Is DaySmart Vet the same as Vetter?
Yes. DaySmart Vet was founded in 2011 as Vetter Software in Redwood City, California. DaySmart Software, based in Ann Arbor, Michigan, acquired Vetter in February 2021 and rebranded it DaySmart Vet.
Is DaySmart Vet cloud based?
Yes. DaySmart Vet is browser-based cloud software, so the team can run the practice from any device with a stable internet connection, updates ship automatically, and there is no server to maintain. Medical records and SOAP notes save to the cloud in real time.
What are the best DaySmart Vet alternatives?
The closest DaySmart Vet alternatives are other cloud-native systems: Shepherd and Digitail for deeper clinical workflows, ezyVet for multi-site and specialty hospitals, and Covetrus Pulse for practices on the Covetrus suite. Practices that prefer an on-premise server should compare Covetrus Avimark.
Does DaySmart Vet have AI SOAP notes?
Yes. Daisy Voice, DaySmart Vet's built-in AI, turns spoken notes into SOAP records as an add-on, and the platform also integrates with third-party veterinary AI scribes such as ScribbleVet and HappyDoc.
Does DaySmart Vet have a free trial?
No. Capterra lists no free trial and no free version for DaySmart Vet, so the usual path is a live demo with the sales team, followed by free data migration if you switch.
Is DaySmart Vet good for mobile vets?
Yes, it is a common choice for mobile, house-call and concierge practices because it runs in the browser on any device, keeps records in the cloud and includes client texting and the PetCare app. Mobile vets should confirm connectivity on the road, since it needs a stable internet connection.
DaySmart Vet reviews from real users
Verified reviews from people running DaySmart Vet in the field. Every review is read by our team before it goes live, so this is honest signal, not spam.
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